Order Cancellation & Return Policy:
The satisfaction and expectations of our customers are always very important to us and Aarazon.com strongly advise to ensure products are delivered in good condition. If for any reason you are not happy with your order. You can return or exchange it within 7 days from the date of delivery upon contacting customer care team by email, provided that it is in its original packaging, unused and labels have not been removed, not been unboxed and tried/used. Grocery, Cosmetic, Perfumes and personal care products cannot be returned/exchanged due to health and hygiene reasons.
- At Aarazon.com we value our customer’s opinions and feedback and always work hard towards customer satisfaction. Hence In case of any problems with the order you can easily reach out to our customer care number or email us. We will always be available to assist you.
- In case of refunds (full or partial), if the payment has been made using debit/credit card, we will issue the refund amount to the same card.
- In appropriate case if you did not receive your order at all or received an incorrect order, you may be issued a full amount refund, if part of your order is missing, we may top up your wallet with the missing item/items amount or create and share a promo code with the refunded amount or we will issue a bank credit/debit card partial refund.
- Refunds will be done only through the original mode of payment and may take up to seven working days to reflect on your account depending on your bank refund policy.
Privacy Policy:
Aarazon.com collects the following information from our customers and in accordance with regulatory requirements.
- Contact Information: Name, email, phone, and address.
- Financial Information: Payment and banking details.
- Communication and Support: Records of interactions with us.
How We Use Your Information:
- Secure and Safe: Your Personal data is in Secure & Safe hands.
- Account Setup: Manage and secure your Buyer account.
- Payment Processing: Facilitate transactions and resolve disputes.
- Customer Support: Assist with inquiries, feedback, and issues.
- Compliance: Enforce policies, comply with laws, and resolve disputes.
- Service Providers: Third parties assist in services.
- Legal Authorities: Disclosure as required by law.
- Business Transfers: Information may transfer in business transactions.
When you make a purchase through the site/mobile application, Aarazon.com will maintain your Order Information for records unless and until there is any request to delete the information. Aarazon.com may update this privacy policy from time to time in order to meet the requirements and standards. Therefore, customers are encouraged to visit these sections frequently to be updated about the changes. Modification will be affected right after the posted day/time.
TERMS OF USE:
- The terms and conditions apply to Aarazon.com website & Application.
- We reserve the right to change or update the Terms and Conditions at any time, with the changes coming into effect on our site immediately. Any violation of these Terms of use, shall permit Aarazon.com to terminate your use of our site and also if needed, take appropriate legal action for the same.
- The website may be unavailable at certain times to allow for maintenance and upgrades. We will notify customers in advance of any service unavailability, and we also reserve the right to alter or withdraw the service at any time.
- Agreeing to these Terms and Conditions constitutes your unconditional agreement to follow and be bound by all applicable laws and regulations governing the use of the site.
Disclaimer:
- Information published on this website is solely for information purposes in the spirit of good faith.
- Aarazon.com [“we”, “us”, or “our”] does not make any warranties about the accurateness, reliability and completeness of this information.
- Aarazon.com UAE will not be liable for whatsoever reason for any action taken by you on the information provided on this website, which will strictly be at your own risk.
- Aarazon.com will not be held liable for any damages and / or losses that may arise in connection with the use of our website.
- The Picture published on our website are only for illustration purpose. Actual product may vary of the same.
- Governing Law & Jurisdiction Any purchase, dispute or claim arising out of or in connection with this website www.Aarazon.com shall be governed and be construed in accordance with the laws of the United Arab Emirates (UAE).
- For any information or queries about our websites disclaimer.
- kindly contact us via email Consent By using our website, you hereby consent to our disclaimer and agree to its terms in full.
- In no circumstances shall any party have the right to initiate legal action against Aarazon.com or any affiliated businesses, under any conditions.
